Shipping & Returns

Shipping

We offer free worldwide shipping on all original paintings.

As each artwork differs in size, weight, and destination, delivery times may vary depending on the shipping service required.

Once your order has been dispatched, you will receive a confirmation email containing:

• Your shipping confirmation
• An estimated delivery time
• A tracking number and tracking link (where available)

Please note that all delivery times are estimates and may vary due to customs procedures, local postal services, or other circumstances beyond our control.

Customs & Import Duties

Orders shipped outside the European Union may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer.

Returns

If you are not completely satisfied with your purchase, you may return your artwork within 14 days of receiving it.

To be eligible for a return:

• The artwork must be returned in its original condition.
• The artwork must be securely packaged, preferably in its original packaging.
• The customer is responsible for the direct cost of return shipping.
• We strongly recommend using a tracked and insured shipping service, as the customer remains responsible for the artwork until it has been received by us.

Refunds will be processed within 14 days after we have received the returned artwork or proof that it has been returned, in accordance with applicable consumer protection laws.

Damaged Deliveries

If your artwork arrives damaged, please contact us within 48 hours of delivery and include photographs of both the artwork and the packaging.

We will assess the situation and arrange an appropriate solution, which may include a replacement, repair, or refund where applicable.

Questions

If you have any questions regarding shipping or returns, please contact us at:
contact@marinaarns.com